Form3 - System Status
All Systems Operational

About This Site

Welcome to Form3's home for real-time and historical data on system performance.

Account Management Services ? Operational
90 days ago
100.0 % uptime
Today
Confirmation of Payee ? Operational
90 days ago
100.0 % uptime
Today
FPS RT - Direct ? Operational
90 days ago
99.86 % uptime
Today
FPS RT - Direct - 2 ? Operational
90 days ago
100.0 % uptime
Today
FPS RT - MQ Gateway ? Operational
90 days ago
99.97 % uptime
Today
FPS RT - Indirect - Starling ? Operational
90 days ago
100.0 % uptime
Today
FPS RT - Indirect - LHV ? Operational
90 days ago
99.96 % uptime
Today
SEPA Instant CT - Indirect - LHV ? Operational
90 days ago
100.0 % uptime
Today
Bacs - Direct Participant ? Operational
90 days ago
100.0 % uptime
Today
Reports ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant - Direct ? Operational
90 days ago
99.93 % uptime
Today
SEPA Credit Transfer - Direct ? Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Core / B2B ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021
Postmortem - Read details
Nov 29, 16:53 UTC
Resolved - The issue affecting FPS Direct service has been resolved as of 17:52 UTC.

We have confirmed, following a period of monitoring, that the service has returned to normal processing and no further degradation has been observed.

Further details will be provided in the postmortem in due course.
Nov 26, 18:28 UTC
Investigating - We continue to work with our Gateway Provider to investigate the root cause as high priority.

Customers will continue to see degradation to payment submissions during this time, payment admissions remain unaffected.

We will provide an update as soon as more information becomes available.
Nov 26, 17:27 UTC
Identified - We are currently experiencing a degradation to FPS RT - Direct service impacting submissions being sent to the Gateway. Admissions are not impacted.

We are working with our Gateway Provider to determine the root cause and resolve the issue as quickly as possible.

A further update will be published soon.
Nov 26, 16:28 UTC
Update - We are continuing to investigate this issue.
Nov 26, 16:13 UTC
Investigating - At 15:36 UTC, Form3 were alerted to a potential performance degradation to the FPS RT - Direct service.

Investigations are ongoing and an update will be provided as soon as more information becomes available.
Nov 26, 16:12 UTC
Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021
Postmortem - Read details
Nov 25, 13:34 UTC
Resolved - We have confirmed, following a period of monitoring, that the service has returned to normal processing and no further degradation has been observed.

Further details will be provided in the postmortem in due course.
Nov 23, 11:27 UTC
Monitoring - Between 10:36:29 UTC - 10:42:39 UTC, Form3 identified a degradation to the outgoing transactions for FPS RT - MQ Gateway and FPS RT- Direct - 2 services.

Root cause has been isolated and the service is under state of monitoring.
Nov 23, 11:07 UTC
Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.