SEPA Instant Gateway Planned Maintenance 19/10/20
Incident Report for Form3
Resolved
Maintenance was successfully completed at 3:31 UTC. Following further monitoring we have confirmed the service is operating as normal and all admissions processing as normal.
Form3 will conduct full reconciliation following the end of the settlement cycle and advise customers of any further payment impact identified.
Posted Oct 19, 2020 - 03:32 UTC
Investigating
As advised to customers, we will be conducting necessary maintenance on the SEPA Instant service from 03:00 UTC.
During this time customers may see a delay to admission processing and some admission timeouts.
Our engineers are tracking payment processing throughout the release and an update will be provided if any adverse behaviour is identified.
We will advise once service has returned to normal and processing has resumed.
Posted Oct 19, 2020 - 03:00 UTC
This incident affected: _Archived Components (SEPA Instant - Direct).